FAQ
Questions about selling online with EzVenda
20 questions
Orders and delivery
All 4 →Starting
How do I start an online shop in Pakistan with EzVenda?
Create an account with your shop’s name, your name, an email and a password. Choose your shop’s address, add your products with photos and prices, set your delivery charges, then share your link. There is no card to enter and nothing to install.
Do I need a developer, or a website already?
No. Your shop is the website: it comes with its own address, a theme and a checkout. You can change how it looks yourself, or ask your AI assistant to.
I sell on Instagram and WhatsApp. Is EzVenda for me?
Yes. Put your shop link in your bio, your posts and your WhatsApp status. Buyers choose and order on your shop, and every order reaches you with the name, phone number and address you need to deliver it.
I dropship. Will it work for me?
Yes. Gharana Goods is a dropshipping shop on EzVenda, selling home goods with cash on delivery across Pakistan.
Money
How does EzVenda make money?
Only from your monthly plan. EzVenda takes no commission and no fee on any order, and there is no payment company in the middle taking a cut.
What does EzVenda cost?
Rs 1,500 a month for up to 100 products, Rs 3,900 a month for up to 1,000 products, Rs 7,900 a month for up to 10,000 products. The first 30 days are free. See the plans.
Does EzVenda take a cut of my sales?
No. There is no commission and no per-order fee, on any plan.
How do I pay for my plan?
Monthly, by bank transfer. Choose your plan in the app, make the transfer and upload the transfer receipt there.
How do my customers pay?
In cash when the parcel arrives, or by bank transfer to your own account if you switch that on. Card payments at checkout are not available yet.
Orders and delivery
Which couriers can I use?
Any. Book with your own courier account, as you do today, add the tracking number to the order and mark it as shipped.
How do I set delivery charges?
Set one delivery charge per order and, if you like, an amount above which delivery is free. Add how many days you take to dispatch and how long delivery takes; buyers see all of it at checkout.
How do I hear about new orders?
You get an email for every new order, and every order waits in the app with the buyer’s details, ready for you to confirm.
Can buyers follow their order?
Yes. Every order has its own page that shows where it has got to, and buyers who leave an email get a confirmation.
Your shop
What will my shop’s address be?
yourname.ezvenda.store, with the name you choose when you set up your shop. Letters, numbers and hyphens work.
Can I use my own domain?
Yes, on the Grow and Scale plans. Add it in the app: it shows the records to add where you bought the domain, checks them for you and sets up the secure certificate.
How many themes are there?
Two, Default and Vitrine, both included. You can switch between them whenever you like.
How many products can I sell?
Up to 100 on Launch, 1,000 on Grow and 10,000 on Scale. Each product can have variants by size, colour or weight, each with its own price and stock.
Running it with AI
How does running my shop with AI work?
Add EzVenda in ChatGPT, including its free plan, or in Claude, and sign in with your shop’s account. Then ask in your own words: it adds and edits products and collections, writes pages and restyles your shop as a draft for you to publish.
What can’t the AI do?
It cannot delete products, collections or pages, read or change your orders, or publish your design. Changes it makes to products go live when saved, except new products, which start as drafts.
Can I send it photos from my phone?
Not through the chat. Upload your photos in the EzVenda app and your assistant can use them from your shop’s library, or give it links to pictures online.
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